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Inquiry

Inquiry

Yotsuba Milk Products use all consumer feedback and inquiries in order improve our services and to further develop and improve our products.

E-mail inquiries

Inquiries

  • Customers are advised that responses to inquiries can take several days.
  • Should an automated response confirming receipt of your inquiry not arrive after the inquiry was sent, please check the e-mail address that was entered or your junk e-mail settings.
    Please then resend the inquiry after checking and confirming your e-mail settings.
  • Please refrain from using model-dependent characters.
  • As responses to e-mail addresses on mobile telephones can be subject to limited numbers of characters/words, there are times where answers may not fully answer your inquiry. Please refrain from using e-mail addresses assigned to mobile telephones.

Responses

Phone Reception Hours: Mon - Friday 9:00 - 17:00

  • Inquiries received outside our phone reception hours (Saturdays, Sundays, Public Holidays, Summer Vacation, New Years Vacation, and any other hours outside the above stated times) will be responded to from the next available working day.
  • Depending on the inquiry content, responses may require further time or may not be possible.
  • The company will send any e-mail responses or documentation directly to individual customer addresses. Please refrain from reusing any content, either in full or in part, of responses from this company with prior permission.
  • Please click on the "Confirm" button after filling in the following fields and accepting the caution points.

Mail form inquiries

Please click on the "Confirm" button after filling in the following fields and accepting the caution points. Please fill in all Required fields.

About our products

Products

Product Name

Please select the contents of the inquiry


Please make sure you fill in the details if "Other" is selected.

Please enter the details of your inquiry here

Please use full width characters.

About response

Do you require a response from the company?

Response
Required

Your information

Name
Required

E-mail
Required

Please enter an address other than a mobile telephone e-mail address.

E-mail confirmation
Required

Please re-enter for confirmation purposes.

Gender

Age bracket

Address

Please fill in the country of residence.

Content Confirmation

The company will only use a customerfs private information for the purpose of answering that customers inquiry.

Cautionary Notes

Responses sent from the company

  • Response times on inquiries received between the hours of 9:00-17:00 (not including Saturdays, Sundays, or Public Holidays) may be subject to periods of a few days. Some responses may not be possible depending on the inquiry content.
  • Responses will not be possible for incorrect addresses.
  • As responses to e-mail addresses on mobile telephones can be subject to limited numbers of characters/words, there are times where answers may not fully answer your inquiry. Please refrain from using e-mail addresses assigned to mobile telephones.
  • The company will send any e-mail responses or documentation directly to individual customer addresses. Please refrain from reusing any of this content, either in full or in part.
Confirmation

Please click on the confirm button after accepting the areas assigned to confirmation, requirements and cautions, and then after checking the content for any mistakes.