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Inquiry about technology and services
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About the handling of personal information

Basic Policy for Protecting Personal Information

Takasago Thermal Engineering Co., Ltd. (hereinafter referred to as the "Company") recognizes that it is the Company's social responsibility to protect personal information. As such, the Company has established the Basic Policy for Protecting Personal Information. Each employee of the Company shall endeavor to ensure that personal information is properly protected.

  1. The Company will comply with laws and regulations regarding the protection of personal information when handling personal information.
  2. The Company will acquire personal information in a fair and appropriate manner. In addition, the Company will never use personal information in a manner that may encourage or induce illegal or unjust acts.
  3. The Company will acquire personal information by notifying and/or disclosing the purpose of using such personal information. The Company will use such personal information within the scope of the said purpose.
  4. The Company will not supply any personal data to third parties without your prior consent, except when permitted by laws and regulations.
  5. The Company will take necessary and appropriate security measures to prevent the leakage, loss or damage of personal information.
  6. The Company will respond within a reasonable period and scope when you request to disclose, amend, delete, or suspend the use of retained personal data.

If you have any comments, inquiries, and/or requests regarding the Company's handling of personal information, please contact the Personal Information Consultation Desk.

Purpose of use of personal information

The Company will use the acquired personal information for the following purposes, unless otherwise notified or publicly announced:

  1. Sales activities to customers (including prospective customers), provision of various types of information to customers, conclusion and execution of contracts with customers, provision of various after-sales services, and other related and incidental business operations.
  2. Conclusion and execution of contracts with business partners including subcontractors and suppliers and other related or incidental business operations.
  3. Research and development and other related or incidental business operations
  4. Settlement of payment and other related or incidental business operations
  5. Applications and reports to government agencies and other public bodies
  6. Communication and management of shareholders
  7. Employment management of the Company employees and related business operations
  8. Recruitment activities for candidates seeking employment
  9. Paperwork and other administrative process for retirees and communication with retirees
  10. Any other matters related to the business of the Company and its group companies and other related or incidental matters

Shared use of personal information

In some cases, the Company will share personal information acquired with a specific joint venture or related companies within the Group (hereinafter referred to as "Group Companies"). The details of personal information which the Company will share and the users with whom the Company will share personal information are as follows:

  1. Shared use in "Construction Sites/Series"
    The Company will jointly share and use personal information within "Construction Sites/Series" operated by MC Data Plus, Inc. to the extent indicated below.
    https://gs.kensetsu-site.com/helpdesk/public_file/kyodoriyo.pdf
  2. Shared use among Group Companies
    The Company will share personal information as follows:
    1. Users that share personal information:
      The Company and its domestic Group Companies
    2. Purpose of shared use:
      Same as the purpose of use of personal information stated above.
    3. Details of personal information shared:
      • Contact information such as name, company name, address, and telephone number
      • Information on age, sex, family, and workplace related information such as salary and position
    4. Name of entity responsible for the management of personal information:
      Takasago Thermal Engineering Co., Ltd.
  3. Shared use of personal information at the Company's construction sites
    The Company will share personal information contained in the safety documents created at its construction sites as follows:
    1. Users that share personal information:
      The Company and its subcontractors that are responsible for construction at the Company's construction sites
    2. Purpose of shared use:
      • (i) Creation and management of construction system ledgers, worker lists, etc.
      • (ii) Communication and sharing of information in relation to construction work
      • (iii) Managing site safety
    3. Details of personal information shared:
      • Contact information such as name, address, telephone number, email address, acquired qualifications, years of experience of certain operations, and information on health such as blood type/blood pressure
      • Contact information such as company name, company address, affiliated department, telephone number, email address
      • Information on labor safety and health management such as date of medical examination and social insurance enrollment status
    4. Name of entity responsible for the management of the personal information:
      Takasago Thermal Engineering Co., Ltd.

Security Control Action

The Company will take the following action to ensure the security of its retained personal data.

  1. Institutional security control action
    The Company will appoint of person responsible for the management of personal data and establish a reporting and communication system to the person responsible of any facts or signs of violations of the law or the company regulations.
  2. Human security control action
    The Company will clarify provisions concerning confidentiality of personal data in internal regulations.
  3. Physical security control action
    The Company will implement measures to prevent unauthorized persons from viewing personal data.
  4. Technical security control action
    The Company will implement measures to protect information systems that handle personal data from unauthorized access from outside or unauthorized software.
  5. Understanding of the external environment
    The Company will implement appropriate security control action when using cloud services provided by a third party located in a foreign country.
  6. Supervision over employees
    The Company will supervise employees who handle personal data as necessary.
  7. Supervision over trustees
    The Company will exercise necessary supervision over the relevant trustee, when the Company entrusts the handling personal data.

Proper handling of Specific Personal Information

The Company shall collect, and properly handle, personal information including Individual Numbers (i.e. My Number) and/or other alternative numbers or symbols (hereinafter referred to as "Specific Personal Information"). The following is the Company's policy on the proper handling of Specific Personal Information.

  1. Compliance with laws and regulations
    The Company will comply with the "Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure", the "Act on the Protection of Personal Information", and "Guidelines on proper handling of Specific Personal Information (for private entities)".
  2. Security Control Action
    The Company will take necessary and appropriate security measures to prevent the leakage, loss or damage of Specific Personal Information.

Consultation Desk

For inquiries regarding the handling of personal information and/or specific personal information, please contact the Company at the linked URLs below.

Personal Information Consultation Desk Legal Division:

https://reg34.smp.ne.jp/regist/is?SMPFORM=qcmi-mamasf-9c75c4af5d97bf12b649861bc7586bd0

Notes on inquiries

  1. We will reply to you for the purpose of answering your inquiry. We refuse to use part or all of your email for any other purpose.
  2. Our staff may confirm the details of your inquiry by telephone.
  3. Please note that we may reply to you by telephone rather email.
  4. We make every effort to ensure security and prevent leakage of information.
  5. Please note that depending on the content of your inquiry, we mat not be able to reply.